Customer Testimonials
Picked up my new car yesterday and couldn't have asked for a better service from Sebastian and the team. Sebastian was professional and always there to provide needed information from our very first meeting till we sealed the deal. Thanks a lot Sebastian!!
I wanted to thank Sebastian for his superb service and professionalism. Though we did not end up buying from Carling, Sebastian ensured a pleasant and fruitful time there.
When my brother was looking for a car, we went to Carling Mazda and Sébastien was really fantastic and helpful. The service there was great and my brother ended up buying from there.
Had a great car buying experience at Carling Mazda. We were in no rush, test drove all the competitors, gathered info on MSRPs and dealer cost, sussed out various dealership "add on" costs (some of them are astounding), and checked the BBB before choosing where to start negotiating and buy. So, in the context of a challenging time in which to buy a vehicle , Carling Mazda's Sebastian and Blake were open, transparent, and fair...which clinched the deal for us. We've been loyal customers of the service department (and the body shop a couple of times 🙁 ) ...
Had an amazing experience with Jeff while test driving. He was exceptionally informative, fun, honest, and professional. 10/10 a lovely experience and would recommend this dealer
Jeff is a consummate professional and worked his butt off to get a deal done. He is personable, friendly, and cuts through all the bs that typical salespeople project. It was a pleasure to work with Jeff and I wholeheartedly recommend you ask for Jeff when you visit this location!
(Translated by Google) Excellent service, they give you a very good confidence and excellent payment or financing options, thanks to Sebastián our advisor for the acquisition of a beautiful Mazda. (Original) Excelente servicio, te dan una muy buena confianza y excelentes opciones de pago o financiamiento, agradecimientos a Sebastián nuestro consejero por la adquisición de un hermoso Mazda.
We were received by Sebas and he was so genuine, professional and nice! He’s helped us through all the steps and made sure everything was perfectly ready for us. We left the dealer feeling truly amazed by how good the service is and how well we were attended. Thanks a lot Sebas! You’ve been absolutely great!
Had a great experience getting a new CX-50 with Sebastian Torres and the rest of the team. Everything was made clear and I walked away a very happy customer.
Amazing service at any point. We bought a great second hand car from Carling Mazda. Everyone involved in the process was very helpful and walked an extra mile. Today, I just wanted to buy Mazda recommended engine coolant to top it up myself and they just did it for me. I didn’t expect it and I did not ask for it, they just had a quick check up and sorted everything. Highly recommend!
Amazing service, great people. Jeff is my favorite but generally the whole staff is very friendly.
The best car dealership in Ottawa. Very helpful and quick with updates. Jeff was amazing to deal with.
Excellent buying experience at Carling Mazda. This dealership worked hard and found me a new Mazda very quickly in a market when new cars are hard to obtain. My salesperson, Jeff, was knowledgeable, helpful, friendly, patient, with a great sense of humour and was not pushy. My pick up day was smooth. I am extremely happy as a customer and highly recommend Carling Mazda as an honest, trustworthy dealership.
Jeff Chattaway was great. It was a pleasure to work with him. Definitely Highly recommended.
A very friendly,efficient and professional experience at Carling Motors. Jeff is a superstar salesman explaining every aspect of our new CX-30 to us Ahmad and Ed also made our experience welcoming and smooth. Second time buying from here. Can't imagine going anywhere else
Jeff is very helpful and he’s very professional as well.
Many thanks to Jeff for his great work and customer service
Fantastic experience from start to finish. Bridget was always available when I needed and this dealership went above and beyond. I will definitely be back!
Hugh shoutout to Jeff Chattaway. Very honest, transparent and overall great salesman. Carling mazda is very good dealership strongly recommended!
Sebastian is great! Amazing at communication, very happy with the new car:)
Very helpful staff. Sebastian was great at making sure everything was taken care of along with the rest of the Carling Mazda staff.
I was served by Matt Carlow at this dealership and have nothing but amazing things to say. He was friendly, attentive, gave valuable advice and was quick to respond to any questions I had. Strongly recommend this location to anyone seeking to purchase a Mazda.
Really beautiful cars, exceptional deals and so many options to explore. Shout out to Sebastian for helping us throughout the process he’s a Gem 🙂
Jeff was very helpful and answered all of our questions, great service!
I had a great experience with Jeff at Carling Mazda. He was attentive and responsive to my questions and made the entire process in terms of my vehicle purchase easy and stress free. I would highly recommend him to anyone considering a new Mazda.
Very professional and caring. Accommodating and realistic when trying to help us buy/pick our family car! We love our 2023 Mazda Cx-50. The entire team was great and worked together.
The team at Carling Mazda were very attentive and down to earth. Provided a very competitive deal for a Mazda 3 Turbo, and were very quick to respond to any questions I may have had. Jeff Chattaway was an excellent salesperson to deal with and I wish him a bright future at the dealership!
Great service, and reasonable prices. Always professional and on time.
My new to me but used Mazda CX-5 was missing the lug nut key. I contacted Jeff and Edi and they helped get a new one for me the next business day!
After our vehicle was written off we had to find a replacement new vehicle in a very undersupplied market. Called other dealers who just tried to sell us something we didn't want but Jeff Chattaway took the time and found us what we were looking for. Great communications and so far very happy.
I didn't end up buying the CX-5 I was looking at, but Jeff was a huge help throughout the process and provided me with a lot of quick/helpful information.
I had a great experience when buying my new Mazda. Jeff was patient and answered all of my questions. I didn’t feel pressured or rushed at all. I would definitely recommend Carling Mazda!
Great experience with this dealership. Both Jeff and Ahmad were very pleasant to work with. Jeff answered all my questions promptly and was very easy to get a hold of. Definitely recommend this dealership!
I didn’t buy a car yet from them but I’d recommended them any day! It’s a pleasure dealing with them. Bridget and especially Jeff helped me with all my questions even over text. They shared Quotations promptly and what you see is what you pay! No hidden packages or charges.
This was my first time dealing with Jeff Chattaway at Carling Motors and it was a fantastic experience. He takes the time to understand your needs and help put you in vehicle that meets all your needs. He is down to earth and such a please to work with. Not only did I buy today, but I will be back to see Jeff Chattaway for my future Mazdas.
When I was looking for a new SUV a friend recommended Jeff at Carling Mazda and he was great. Quickly texted me and answered any questions. I headed over to sign the paperwork and he gave me a quick tour of the vehicle. Even days and weeks after signing the paperwork Jeff still answers any questions nearly instantly. Great customer service! I appreciated his hard work on this deal.
My 2017 CX9 GT was downshifting roughly so I took it to the Carling Mazda service dept. The mechanic, Jas, took it for a test drive and noticed the wheel bearings were shot on one wheel and one motor mount was leaking. Estimated repairs about $1500. I agreed but after both were done, Jas noticed it was still shifting rough, He called Mazda and tried several options until he fixed it. I spoke to Service Manager Blair and Service employee Jonathon who said they wanted to check something before I paid my bill. They came back and said there was three weeks ...
Just got a mazda car from Carling Mazda. Amazing experience from booking till delivery! Matt Carlow is an excellent salesman who goes an extra mile to explain everything in the best way possible. Had a great buying experience.Ahmad has been a great help with financing and updating everytime. Cant wait to drive!!!!
If I could give this place more than 5 stars I would. Coming here was such a great experience. Talk about customer service! Lets go person by person who helped me. Ahmad, the amazing financial advisor. Ahmed took his time to make sure I understood everything. He walked me through the process of payments, gap and just had a very positive attitude the whole time! Definitely a 10/10 for attitude, helpfulness, and kindness. Mack, The used car manager. Mack greated us as soon as we walked in. Welcoming smile, very open minded as to what I was looking for and did his ...
Me and my boyfriend bought a 2016 and an 2018 Mazda from Carling and the service was exceptional. From sale representative to parts you can't ask for a better team. They responded to your email or call fast and professionally. I've been to multiple place where nothing close to the quality of service they offer. If you're looking for a car go see Bridget, she's the best!
After a number of unpleasant experiences at various Ottawa dealerships, my experience at Carling Mazda was a breath of fresh air. Jeff was professional and great to deal with: he possessed all the qualities that make a great sales associate. I will definitely be telling my friends and family about this dealership.
A big thank you to Jeff, Blake and Alex at Carling Mazda for the excellent service. They were my last stop on a day of test drives and by far the most friendly staff I dealt with that day. I ended up purchasing a 2021 CX-9 and the purchase/financing/delivery process was smooth, efficient and all my questions and concerns were taken care of. Highly recommended by me!
From when we first called them, Carling mazda was great! Jeff answered all our questions and is such a lovely individual. Alex very patiently explained everything to my grandmother, sometimes having to re-explain it to us a couple times, when it came to the warrantee and financing end of things. We are very pleased with our experience and will be back in the future!
I had a really great experience purchasing a car from Carling Mazda and received excellent service from Jeff, Ahmad, Edi and everyone else working there. Everything was done in a calm and polite manner with different options presented to me clearly and there was no pressure to make a decision any faster than I was comfortable with. It was really great to have such attentive and honest service.
Great no pressure sales service from Jeff and Business Managers! Bought new Mazda 3 Sport mid day on Thursday and was ready for pick up Friday by 3PM! Made my son’s long weekend! Probably easiest and smoothest car purchase I’ve ever made. Will definitely use them again for my next car purchase!
Amazing service by Matt and Ahmad. I just walked in without an appointment and they both provided an amazing customer service until I got my CX 5 today. Highly recommend to anyone who want to buy a Mazda.
We had a great experience with Jeff and all the Carling Mazda team, you made purchasing a new vehicle for our daughter a very fun and easy experience. Thanks Jeff for arranging the surprise!
Easy-going salesmen such as Jeffery Chattaway make for a much more pleasant experience than with other local dealerships whom are anywhere from stiff to predatory. In my experience with Jeffery, contact was readily maintained throughout the process with questions generally answered within minutes over text. He is affable, non-pressuring, and easy to work with. I would recommend this dealership if you're thinking of giving Mazda a look.
We had a great experience, Jeff and Ahmad did a fantastic job. They explained everything and made the process really easy for us. We had a previous bad experience at the Bank Street Mazda dealership, that’s why we were looking for another Mazda dealership and I’m happy to say it didn’t disappoint. Now we just need to wait until Christmas to get our car… but that’s not Jeff or Ahmad’s fault 🙂
I had a great experience at this Mazda location. Jeff was my salesman and he was very knowledgeable and personable. I felt valued as a customer! I would highly recommend this dealership if you are interested in purchasing a Mazda.
The moment I walked into Mazda I was approached by Jeff who was nothing but amazing the entire time I was there. He was extremely patient and took the time to go over what SUV’s he had available and pricing them out. He listened and understood what it is I was looking for for my family , and not pushy at all. Super friendly and down to earth guy, I highly recommend Jeff from Mazda to anyone whose currently car shopping ** Jeff and I hit it off as soon as we met but once he quoted Austin Powers, I knew ...
After visiting other Mazda dealerships, we decided to buy here. From the very first contact with Jeff, we felt like family. He was thoughtful, patient and also has a great sense of humour. I wouldn’t buy from anyone else now. The rest of the staff from Edi, Blake and Alex, all truly wonderful. I feel very confident in the care our car will receive over the next 10 years. Do your self a favour and buy from Carling Mazda.
Matt is a genuine, honest person and that reflected in my experience when buying my CX9. I never felt pressured into any decision making. I felt comfortable every step of the way, thanks to the entire team at Mazda Carling, especially Matt and Ahmad. Thanks so much for everything!
Such a great experience with Mazda Carling. Special shout out to Jeff for making it a stress free and enjoyable time!! He took the time to get to know us a little better to understand our needs and wants and provided us with excellent customer service. Not pushy!! 🙌🏻 Almost didn’t go back to Mazda after having a bad experience in Kingston but Jeff completely changed the narrative and made us feel good about choosing Mazda. Thanks Jeff!
Highly recommend this dealership for its transparent pricing. We’ve had a terrible experience with Barrhaven Mazda, so we were lucky to find these guys. Saved thousands of dollars on trade-in and received an excellent service all around!
I woul like to thank Jeff, Edi and Ahmad for your professionalism and warm treatment. Since the first moment we felt in good hands, Jeff, showed us all the different options that we had, provided us with amazing recommendations and was always clear and honest with what he was offering. Edi, gave us the confidence and assurance we were looking for by calmly answering all of our questions and concerns. Ahmad even stayed after hours walking us through the final steps, never pushed us to anything and just like Jeff and Edi, he kindly and patiently answer all our questions ...
I recently purchased my first car here at Carling Motors and the process went very smooth. I'd like to give a shout out to Jeff for helping me throughout this whole process. Thanks once again for your help! If I need to get a new car, I know who to talk to 🙂
Edi and Jeff's Client Engagement is Outstanding!
I recently bought a Mazda cx-3 from Carling Motors, Jeff walked me through the process from the going over the details of the car, to taking it for a test drive to negotiating the price. I drove a hard bargain, we had good back and forth and eventually settled on a good deal, Jeff was patient and friendly during the process. Would definitely recommend Carling motors and Jeff chattaway for your next ride. Cheers.
Great buying experience with Carling Mazda - highly recommend both Jeff and Ahmad, they made the process easy, were responsive to all of my questions and I never felt pressured. Thank you!
Jeff was my salesman and he was absolutely stellar. Excellent communication, honesty and open-ness and all at the dealership were very friendly and kind. I've purchased many cars from many dealers, but if you want a salesperson you can trust and work with...Jeff is your guy. Thanks Jeff for all your help on getting the MX5 RF...the wife loves it!
Had a great, pressure-free buying experience for our new vehicle. Thanks Matt, Edi, and Ahmad for all your help!
We have always bought our cars with Carling Mazda. The sales and service are excellent and honest. They honour quotes and meet our expectations which really helps when you have a young family and budget. We are in the process of picking up a brand new Mazda which we ordered in May and Jeff has been able to help us tremendously. He makes himself available even when he gets days off. Thanks Jeff! Looking forward to Tuesday.
We recently purchased a cx-30 with Jeff. He was wonderful to work with - accommodating of our schedule, super friendly, knowledgeable and helped us a get a car we love. The process was easy to navigate and we are really happy with the experience. We’ve had our cars serviced here for years and have been very happy with the service department as well. We wouldn’t hesitate to recommend them to anyone. Thank you Jeff!
I recently ordered a new car at Carling Mazda and the whole sales experience was a breeze, especially thanks to Jeff who was so great! He went out of his way to make sure I found the car I wanted, and I never felt pressured or pushed. Both the finance and sales managers were also very helpful. I would definitely recommend this location - ask for Jeff 🙂
Excellent service, the staff goes above and beyond to meet your requests. Very friendly and welcoming.
A great place to shop for a great vehicle if you're in Ottawa. Look for Jeff C. and you'll surely be in good hands. I checked around other Mazda dealerships in town and had the best experience here so far. Even during these difficult supply chain issues, the folks I dealt with at Carling Mazda made the experience a lot bearable - real people who are courteous, friendly, honest, and professional. Thanks guys.
I recently bought a new 2023 CX-50 from Carling Mazda and I can't explain enough how nice everyone was at the dealership. From Edi (sales manager) going out of his way after closing hours to answer my questions about the vehicle to Blake (sales manager) helping out to wrap up the deal was just a small portion of the great experience I encountered. I do want to shout-out Matt for his help on my purchase experience (he even called me while he was on vacation!) to Bridget helping me out with the vehicle delivery hands-on. They were super helpful and ...
We recently purchased a CPO CX-5 from Jeff. This was the least stressful vehicle purchase ever! We are thrilled with the vehicle and the service offered by the team at Carling Mazda. We highly recommend this dealer and particularly Jeff.
Great experience! Jeff was super helpful with helping us find and order our choice of vehicle as we returned from overseas!
Jeff thx very much for your help. I really recommend Mazda Carling. There are really good people working there👍👍👍
Amazing team at Carling Mazda! I reached out to Blake to find my sister a CX-5, with the shortage of vehicles, Blake worked his magic and had her in a brand new 2022 CX-5 in less than a week. Special thanks to Jeff for walking her through and taking the time upon delivery to explain all the functions and setup.
Jeff, Edi and the whole Mazda team made leasing our first vehicle an absolutely wonderful experience! They genuinely cared about the process, were professional yet friendly and helped us get a vehicle that we are loving so far! We would highly recommend them to anyone looking for a great experience and vehicle!
Very professional and helpful staff. A few months ago I came in to enquire about a car. As soon as we walked in we were greeted with some smiles. I was happy to see that customer service was still valued in establishments. Overall it was a great experience. A big thanks to both Bridget (Sales associate) and Rej (Financial manager) for helping me out with my vehicle. The experience was smooth. I truly appreciated Bridget’s honesty throughout the process. She even sent me emails to keep me updated on the status of arrival for my vehicle. I truly recommend ...
After going to almost a dozen dealerships around Ottawa, my partner and I were RELIEVED to walk into Carling Mazda and have the pleasure of being helped by Jeff. He went ABOVE and BEYOND to listen to what we needed in a car and find something within our budget. We cannot recommend Jeff and Carling Mazda enough!!!
Edi and Jeff were very helpful and patient with me while going through different options. I ended up finding a Mazda 3 that I love. I would definitely recommend Carling Mazda.
Jeff is a shrewd salesman who leveraged my love of candy to get a sale. Respect. In all seriousness, he provided us with the most personable and friendly service we've ever had at a dealership. Carling Mazda as a whole has treated us so well and we're glad to be buying through them and not the other Mazda that we shall not name which is located in Barrhaven this time :^)
From the moment I walked into Carling Mazda, it felt like everyone I met at the dealership genuinely cared about finding me the best car that fits within my budget. Matt was extremely knowledgeable, patient and very honest. He was so easygoing which made buying a car from him a great experience. He even went out of his way to deliver the vehicle to me and have it ready for me quickly. I will forever send people his way and truly recommend him for anyone wanting to buy a car from someone that sticks by their word. Thanks again Matt!!
I talked to Jeff about financing a new vehicle, Jeff was very attentive and willing to answer any questions I may have had. He was very professional and a blast of energy. Thank Jeff!!
Jeff was super helpful with everything I needed. He was very patient and took the time to discuss different options. A vehicle purchase is a big deal, but he makes the entire process very easy and friendly. Thanks Jeff
Great service and communication! If you're looking for a new car I highly recommend Jeff at Carling Madza.
Great service from Jeff and Edi!
Let me tell you something, if you are looking for a great dealership with great options and fast and reliable service, thats the place. Not only they have a very nice inventory but the customer service provided by Jeff and Blake was top notch!
Amazing service! Super knowledgeable and understanding. Jim and John helped me out and they are great, will definitely get all my next services done here.
I used to service my Mazda 3 here. Had some bad experience with the service department before (over tightening my lug nuts to a point that is almost stripping the nuts). Never came back since. However, the Sales/Finance department is worth a mention, they are remarkably quick, efficient. No thrill, no drama, unlike my pervious experience with another Mazda dealer in Toronto. Bought out my leased Mazda 3 (purchased through the said dealer in Toronto) with Rejean, the Finance manager. Took us less than a week from the start to finish, and Rejean has been transparent throughout process, providing all the ...
Sadly traded in my muscle car for a daddy-mobile, but the team at Carling gave me a fair trade-in price, didn't price me over MSRP on a car coming in in 6 weeks, and were perfect in their communication and speed. Very happy with my new M3TH (I learned this is the cool internet name for the Mazda 3 Turbo Hatchback lol). Thank you to Jeff and Rej you guys are great!
Great experience and amazing staff!!!! buying a vehicle from Carling Mazda was easier than posting this review(not even joking). Thank you Bridget, Rejean, and Edi for making my car buying experience enjoyable. I’m loving the CX-50.
I just bought my second Mazda from Carling Motors, both pre-owned. The experience was extremely positive. Jeff and the others in the sales office were all very professional, patient and easy to work with. They really made sure to make me and my family members comfortable. Despite the pandemic and vehicle shortage, I purchased a Mazda CX-5 that went beyond my expectations. Thanks Jeff and Carling Motors!
Just purchased my first mazda cx-5 at that dealership and Jeff with Raj were very helpful and made the process very smooth and problem free. I had a great experience overall. Really happy with my choice to deal with Carling Mazda.
Excellent customer service from Jeff. An enjoyable buying experience. Glad I came to Carling Mazda!
Ty for your’e good help to find à car !!! All the team mazda is very helpful and kind and proffessional ! Ty you to Jeff
Had a fantastic experience with sales associate Jeff while searching for a pre-owned SUV. He was by far the most helpful salesperson we met during our car browsing and was definitely the easiest to work with. Friendly, professional service. Thanks Jeff!
I went to Carling Mazda to discuss Mazda 3 sport leasing options and it was a smooth experience from quotations to signing the offer to lease. Shopping for a car is an exciting moment and getting stressed was the last thing on my mind so shout out to Jeff for his willingness to help and a bit of humour. Everyone is approachable and friendly. Will update further when I pickup the car.
