Customer Testimonials

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DealerRater Oct 16, 2021

Israel was awesome. He got me exactly what I want in my new Mazda 3, 2021. An amazing experience how he takes care and listen to his customers.

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Google Oct 13, 2021

I just purchased a 2019 Mazda CX-3 from Miles, he did a fantastic job. Very helpful with figuring out everything about the car, and keeping me updated on having my SUV cleaned and detailed. 10/10

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Google Oct 7, 2021

I had been emailing with Matt Carlow about test driving a Mazda CX-3. After my test drive, he went over everything in detail about the vehicle and pricing. He broke down the pricing for me and explained what every charge was. I really appreciated it as it was my first time looking to buy a car and didn't really know what to be looking for or what to expect. He was super nice, very helpful and informative. An amazing salesperson to deal with.

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DealerRater Oct 1, 2021

Our salesperson Israel and Mackenzie were extremely helpful and ensured that the vehicle met all the needs of our family. Thank you so much for all the prep work done on the vehicle and the stress less atmosphere you created, Very much appreciated

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Google Sep 30, 2021

Was really happy with my experience at Carling Mazda - in particular Matt C. made it a smooth and simple process and he was quite flexible with everything! I’m super happy with my new car!

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Google Sep 30, 2021

I went in to look at pricing options and test drive the Mazda3 Turbo. Israel provided outstanding service right from the start! He was extremely friendly, knowledgeable, and helpful throughout the whole experience. I highly recommend speaking with Israel if you’re looking for a Mazda.

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Google Sep 28, 2021

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Google Sep 28, 2021

Never thought I could say up front, fair and no BS while talking about a car dealership. For a great customer service go see Matt and Edi. Thanks guys, we will see each other again soon.

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Google Sep 23, 2021

Out of all the dealerships I visited in my search for a car, this was by far the best one. Every other dealership was so rushed, pushy and “sales-y”. Israel was a delight to deal with - he answered all my questions promptly, was professional and at no point was he really pushing me into buying a car. Would highly recommend.

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Google Sep 22, 2021

Was contacted by Myles as I'm thinking of purchasing a new car. Visited the showroom for a test drive and was pleasantly surprised by the experience. My dealings with both Myles and Edi were professional and without any pressure. This was a far better experience than my last car purchase (at another dealership). I will definitely return to Carling Mazda should I decide on the CX-30

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Google Sep 18, 2021

Israel and Edi took care of me and my wife like family. Best customer service I've experienced. Love my new cx5.

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Google Sep 18, 2021

I just a get 2018 mazda 3 the stuff was very nice specially Rejean Shankar very understanding and welcoming and he know everything about the cars and he was making sure a get the best customer service I highly recommended if u want to buy a mazda u making the right choice Thank you again Rejean Shankar for your service

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Google Sep 17, 2021

Bought a 2021.5 Mazda CX-5 and couldn't be happier. They really are genuine people I found who aren't trying to rope you into buying something you can't afford. The main sales representative I worked with was Ahmad Ahmad and he was super friendly and very helpful. Jessy deRepentigny was the finance manager and he was also great to work with. Overall 10/10 experience. I'll continue to get services done there in the future.

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Google Sep 15, 2021

Twice Mazda Carling has bailed me out when I really needed the help: once when I dropped my keys somewhere inside the centre dash, and just now with a flat tire. For service I can’t recommend them enough.

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Google Sep 10, 2021

Wonderful staffs with great personality, hospitality and professionalism. I had a beautiful experience and strong bond with everyone.

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Google Sep 4, 2021

Israel was very helpful and professional. Courteous and followed up with me for my purchase which was very specific so it wasn't easy. But Israel followed through to make sure we find the right vehicle as per our needs. Highly recommend.

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Google Sep 4, 2021

Visited Carling Mazda, sales representative Israel provided a great service. Great experience!!

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Google Sep 3, 2021

Very helpful people down here!

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Google Aug 28, 2021

Proud owner of the new 2021 Mazda CX30! I couldn’t be more thrilled with my experience. Bridget was such a joy to deal with from the second we walked in. She is incredibly professional, kind and knowledgeable. I highly recommend her to anyone buying. We also had a great experience with Jessy. He really kept everything very honest with us and was very quick to help with any questions. Thank you so much to all of you!

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Google Aug 28, 2021

I was at Carling motors, and as soon as we walked in the door, we were greeted and helped by Miles. Great customer service 👍

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Google Aug 28, 2021

We were at Carling motors looking at some models and one of the customer service reps, Miles was super nice and helpful! It really made our day

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Google Aug 28, 2021

I began shopping for a New Mazda by contacting the local dealerships for a specific Mazda 6 which I have found very reliable and fun to drive. Matt (Matthew Carlow) was the only salesperson that said come in and we will help you find your car. All others tried to sell me cars I did not want and never offered to help! Matt was exceptional . Not only did he get me to go in and look for what I wanted he was also very flexible when my wants changed and I decided to pick the same model but with more options. ...

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Google Aug 28, 2021

Kanata Mazda is normally our go to location, however, we were in the market for 2 specific used vehicles - after some online research we found that Carling Mazda just happened to have exactly what we were looking for so we decided to give them a try! It was a great experience dealing with the team at Carling, everyone is very friendly and were helpful from beginning to end. Our sales rep Israel was a great resource, he understood what we were looking for and helped us to navigate from test drive to purchase with ease. He was a pleasure to ...

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Google Aug 28, 2021

I had a great experience buying a new Mazda from Matt at Carling Mazda. He was honest and wasn't pushy and made sure the process went as smoothly as possible.

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Google Aug 28, 2021

I had a great experience with Bridget, would highly recommend working with her if going to Carling Mazda!

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Google Aug 26, 2021

Very friendly and helpful staff, and I never felt pressured during my purchase. Bridget on the sales team was fantastic to work with in particular. Would highly recommend this dealership (and the new generation of Mazda's) to prospective car buyers.

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Google Aug 21, 2021

Amazing friendly staff took care of me and got me back on the road with my baby quickly.

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Google Aug 19, 2021

A professional, quality experience from start to finish as I purchased a used vehicle. I interacted with many other places across Ottawa as I looked for a car. Nowhere else came close to the same level of professionalism and quality ... with a personal touch. Thank you.

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Google Aug 17, 2021

Great. Less time than I expected and wonderful friendly people.

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Google Aug 15, 2021

With that new Canadian tire opening down the road you can make the place bigger better parking after they smash down the canadain tire beside your dealership just a idea I find it's hard to get in there to park atleast just an idea for you

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Google Aug 11, 2021

Amazing client service at Carling Mazda in sales and service...and LOVE my new Mazda CX-5 ❤. Thanks Edi, Jessy and Ahmad!

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Google Aug 11, 2021

very smooth experience, nice atmosphere. Ahmed helped me with all my queries. Highly recommend

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Google Aug 10, 2021

My service experience at Carling Mazda was awesome. I highly recommend them if you wish to get your Mazda vehicle serviced.

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Google Aug 9, 2021

Had a great experience with the purchase of my 3rd Mazda. My previous experience with my first 2 Mazdas at different dealerships had completely turned me off a third Mazda until I found Carling Mazda. Huge shout out to Ahmad for answering all my questions, and always providing me with detailed and precise pricing information and clearly explaining everything to me. So while I swore I'd never pur have another Mazda based on my prior 2 experiences, after dealing with Ahamd and Blake, I happily purchased my 3rd Mazda and couldn't be more pleased. I have absolutely no regrets, and ...

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Google Jul 30, 2021

Really nice atmosphere! Very polite and honest people with no pressure sale. I visited many dealers over the last weeks and they are at the top of my recommendations list.

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Google Jul 15, 2021

Matt was lovely to deal with. He was polite and informative and gave me his honest opinion when I asked him questions. He was not pushy at all and politely followed up with me several times over the next few months about me purchasing a vehicle from Carling Mazda. He mentioned financing and leasing options in a nice way and always left it open for me to contact him. He made no irritating phone calls to me, which I appreciate as he knew I preferred email contact. I would high recommend dealing with Matt Carlow if you are considering buying ...

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Google Jul 7, 2021

We had a great experience purchasing our new vehicle at Carling Mazda. Everyone was very friendly, upfront and welcoming. Working with Alex and Edi to find our perfect vehicle was great and they answered the many questions we had. I would recommend Carling Mazda if you are looking for an honest and positive experience

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Google Jul 2, 2021

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Google Jul 2, 2021

Got my first car here last week and I love it! Eddy made sure I liked the car and it was within the price range. Huge thanks to Blake and Israel for helping me with the paperwork and going through the car. I am very glad to buy a car with a professional team here and I 100% recommend it.

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Google Jun 4, 2021

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Google Jun 1, 2021

If you are looking for an upfront transaction you’ve found the place. Bridget helped us negotiate a great used car. Excellent customer service, bs not included. As a bonus the detailers made the car look like new.

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Google May 19, 2021

I always assumed buying a car would be intimidating and complicated, but Alex and Jessy made the process super easy. I felt comfortable with zero pressure, they were both incredibly helpful and transparent about costs and timelines, and kept me in the loop the entire way. Would definitely recommend working with them, I'm really happy with the car and most importantly the experience.

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Google May 19, 2021

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Google May 13, 2021

Les gens de carling mazda ottawa sont tous très accueillant et courtois avec un sourire. Gros merci à ALEXANDRE celui qui m à vendue ma crx 30 pour son sourire et sa patience

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DealerRater May 13, 2021

Just traded in my jeep compass to down size. I dealt with the used car manager Mac. The absolute best car buying experience. No pressure and easy going. Did my financing with Jessy and once again perfectly comfortable and easy going. All around a professional and stress free experience.

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Google May 13, 2021

Had a wonderful experience buying my first car here! I was stressed and nervous coming from a previous dealership. Alex and Blake were professional and made the entire process seamless. They truly made sure I got the car that I wanted. Very pleased with my new vehicle and the team here. 10/10 would recommend!

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Google May 10, 2021

Great sales service - ask for Alex Exellent service de vente, demandez pour Alex

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Google Apr 30, 2021

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Google Apr 29, 2021

Can’t thank Edi, Ahmed and Blake enough for helping to make my first car purchase so great! Was feeling a little bit stressed/pressured coming from a different dealership, and the team at Carling really made me feel comfortable with my decision.

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Google Apr 23, 2021

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Google Apr 16, 2021

I came yesterday to test drive one of the vehicles and was very pleased with the service we got, everyone was extremely nice and easy going. Alex belanger was super helpful with everything and also showed us different options that opened up our interest for our search for a vehicle. Definitely recommend coming here if your looking to buy a car!

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Google Apr 15, 2021

I would like to mention that Matt (Sales), Jessy (finance) and Robert (Sales Manager) helped me create the best experience possible for the purchase of my first car. They made the experience 10 times better and answered all my questions when asked. I would recommend Carling Mazda to anyone due to the service and delivery of the vehicle I received. Once the time comes, I’m sure I’ll be buying my next car at Carling Mazda! Thank you guys!

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Google Apr 10, 2021

Had an issue with one of the parts on my gently used CX-9 several months following its purchase and both the service and sales departments (specifically Blair, Mac and Jim) took care of the issue professionally and in a timely manner. Highly recommend using all the services Carling Mazda has to offer.

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Google Apr 6, 2021

Absolutely fabulous. Best car buying experience I have ever had. Bridget Moore was very transparent with eveything we discussed.

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Google Apr 2, 2021

One great dealership with an excellent service department to back up their excellent sales department. Oh yes, you can’t beat Mazda products!!

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Google Mar 17, 2021

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Google Mar 17, 2021

I've been bringing the car here since I bought it in 2010. Their service department is top notch. Always great customer service and quality work. Would recommend anyone to them.

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Google Mar 15, 2021

(Translated by Google) Very nice experience at Carling Mazda, I would like to thank Alex and Blake for their professionalism and their kindness, they gave us a very good experience, I highly recommend them and I will definitely refer them to my acquaintances, thank you the team stay like this, you are without a doubt the best (Original) Très belle expérience chez Carling Mazda, je tiens à remercier Alex et Blake pour leur professionnalisme et leur amabilité, ils nous ont fait vivre une très belle expérience, je les recommande fortement et c'est sûre que je ...

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Google Mar 7, 2021

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Google Feb 27, 2021

Great service, friendly and knowledgeable staff

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Google Feb 21, 2021

Purchased a vehicle late in 2020 and was thoroughly satisfied with the customer service and expertise received from the Carling Mazda team. Specifically, Ahmad, Edi and Jessy exceeded all expectations in describing and explaining the vehicle functions and payment process. I would highly recommend anyone in the market for a vehicle to contact Carling Mazda. They pay excellent attention to their clients and their needs.

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Google Feb 20, 2021

Blake and Brendan are amazing. I've bought a lot of cars over the years but I've never experienced this kind of service before. They were extremely respectful and patient with me and my mother who doesn't speak any English. They handled the entire transaction with a human approach, something I've never experienced before. A great group of people over at Mazda carling!

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Google Feb 19, 2021

Great dealership with an awesome experience! Recommend this place

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Google Feb 19, 2021

My wife and I came in to take a look at the 2021 CX-5 and we were very pleased with the experience! Alex took the time to answer all of our concerns and didn't try any pushy sales tactics with us. I really recommend Alex for your next car purchase.

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Google Feb 18, 2021

I'm currently driving an older Mazda3 and am thinking about upgrading. Brandon was amazing and gave me all the information I needed about the new Mazda3 and my trade-in. I would definitely recommend!

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Google Feb 18, 2021

I leased my 2021 Mazda cx-5 GT at Carling Mazda in February 2021. Ahmad was my salesman, and he was accommodating with the whole negotiation process. Together with Edi, the sales manager, we had reached an excellent deal. A very delightful experience!

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Google Feb 18, 2021

Excellent customer service. Bridget was amazing to deal with and we're very happy! Would recommend Carling Mazda and Bridget to anyone!

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Google Feb 17, 2021

Professionalism from start to finish, and a determination to give their customers the best service possible. As soon as we came into the dealership, Mr. Ahmad approached us not with the desire to sell a car but with a desire to help us find the vehicle that is right for us. He patiently answered every concern that my husband and I had and went above and beyond to be reachable. The car quote was similar to other dealerships but the service was miles above the rest. I would definitely recommend Mr. Ahmad and this dealership specifically due to his professionalism.

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Google Feb 17, 2021

Had a great experience here @ Carling Mazda. Alex and the whole team was very knowledgeable about their products. Very easy going atmosphere, no pressure sales here. I recommend this dealership and Alex!

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Google Feb 17, 2021

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Google Jan 31, 2021

Bought my first car here, fantastic experience from Matt in sales, and Blake in finance. Also had the chance to talk with other staff there who were great. No pressure sales and friendly environment.

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Google Jan 30, 2021

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Google Jan 26, 2021

I bought my first car at Carling Mazda in September. Every single employee I dealt with provided excellent customer service. I had Eddie as my sales person and he was the best! Not once did I feel pressured to purchase and he helped me with every single issue I had. I would definitely recommend this dealership to anyone looking for a vehicle. The staff are very knowledgeable and helpful. From the reception person to the service employees, every experience I’ve had going back has been great.

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Google Jan 18, 2021

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Google Jan 13, 2021

Wish that I’ve known this dealership before! Perfect one in the city. Their customer satisfaction is their priority and they always look for ways to help you out. The entire team is great specifically Brandon and Eddi that I’ve dealt with.

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Google Jan 8, 2021

Excellent experience! The best Mazda dealership in Ottawa. Eddie and Brandon are awesome and they made us a good deal on a CX-3 to make sure we leave happy. We went to other Mazda dealerships and by far Carling Mazda is the best one.

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Google Jan 1, 2021

Great Service. Staff is warm and welcoming

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Google Dec 22, 2020

I am currently shopping for a new car and went to Carling Mazda recently. I had a great experience compared to other dealerships I visited and was pleasantly suprised by the professional service I got from a salesman named Alex. He walked me through the models they had on display and even helped me compare with models I had looked at from other companies. Would definitely recommend going there!

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Google Dec 22, 2020

(Translated by Google) Excellent service from Alex! Professional and attentive to needs, you immediately feel that he has the satisfaction of his customers at heart. (Original) Excellent service d'Alex! Professionnel et à l'écoute des besoins, on sent tout de suite qu'il a à coeur la satisfaction de ses clients.

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Google Dec 22, 2020

Alex's service is awsome. We are looking to buy a new vehicle and he has answered all of our questions, he has made himself available anytime and he is extremely professional. Thank you Alex!

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Google Dec 22, 2020

Had a very good experience with Alex. He is very professional and competent. He listened well to my needs and patiently answered all my questions. I recommend you go and meet with Alex.

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Google Dec 22, 2020

Excellent experience, thanks to Alex! I found him to be very well informed not only about Mazda models, but also about the competition. No sale pressure, but a willingness to listen, and help the client to make an informed decision. Highly recommend Alex and Carling Mazda!

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Google Dec 15, 2020

I bought my used Mazda 3 from Mac at Carling Mazda a couple of months ago and just took it in for an oil change and I am thrilled to say that the excellent service I received from Mac during the sale continued with the service personnel. From initially walking in the door to buy right through today's encounter I was dealt with in a friendly professional and efficient manner. Thank you Carling Mazda!

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DealerRater Dec 11, 2020

Wonderful experience buying my first car from Carling Mazda. Excellent customer service and advice! Everyone was so generous with their time, especially Brandon and Jessy whom I dealt with to buy my 2021 Mazda 3. I'm a very satisfied customer and would recommend Carling Motors to anyone looking to buy a new Mazda.

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Google Dec 6, 2020

You can't get better service than you do at Carling Mazda. Matt really took the time to make sure I left happy, with no pressure at all. I would encourage all my friends to go here and see him specifically.

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Google Dec 5, 2020

Went there to check out the new Mazda 3 GT Turbo. Alex offered me great customer service. Definitely recommend Alex and that dealer!

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Google Dec 4, 2020

Ask for Alexandre. He will take the time to explain everything to you.

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Google Dec 3, 2020

(Translated by Google) I went there to shop for a Mazda 3 and really appreciated the excellent service from Alex! He was very patient and attentive to my needs, and he really knew how to find me what was right for me! Very satisfied with her professionalism as well as her expertise! I recommend it and thank you again! (Original) J’y suis allée pour magasiner une Mazda 3 et j’ai vraiment apprécié l’excellent service d’Alex! Il a été très patient et à l’écoute de mes besoins, et il a vraiment su me trouver ce qui ...

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Google Dec 2, 2020

Came in to test drive the new 2021 CX-30, loved the experience and Alex was very patient and knowledgeable. I really recommend Alex and this dealer.

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Google Nov 27, 2020

Amazing service. I went on a Saturday, just to look at the cars. But the sales-rep Ahmad Ahmad was extremely patient and gave me a chance to test drive several models (I test drove 4 cars). I have spent my whole day at this dealership and it has been a pleasant and fun experience. I don't think I have received same the level of service in any other car dealership in Ottawa. There are other options for my car of choosing but this Mighty Mazda and the luxurious experience this dealership has provided made me choose Mazda. Thanks to Ahmad ...

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Google Nov 25, 2020

Great service thanks!

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Google Nov 13, 2020

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Google Nov 6, 2020

Overall very pleasant experience buying my car first car at this dealer. Brandon provided great support before and after buying the car, would always try to find solutions for any problems that I encountered. Definitely would recommend this dealer if you are looking to buy a Mazda.

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Google Nov 6, 2020

Always friendly and helpful in the Service dept.

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Google Nov 5, 2020

Professional and prompt and personable.

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Google Nov 3, 2020

Been servicing all my Mazda cars since 1983 I have bought 6 Mazda vehicles over the years always had them serviced at Carling Motors your paint department is the best in the city had a 1992 Mazda painted now have a 2010 Mazda 3 Gt when I need service very good on times 😀 and quality of parts Special thanks to AL whom is now on the front counter and Helen whom over the years took take of my cars Doug Humphries

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Google Nov 2, 2020

Went to Carling Mazda to trade in my 2010 Mazda 3 and walked away with a 2020 CX-5. Dealing with Brandon Desbiens was an easy, professional and painless experience. He continues to provide excellent service long after the sale was made. 10/10 would recommend him and Carling Mazda to anyone looking to purchase a new car.

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Google Oct 31, 2020

Honest mechanical service here.

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Google Oct 29, 2020

My visit to Carling Mazda was certainly a very good experience. I was seen by Bridget who was polite, helpful and very knowledgeable. I received the best customer service here. I would definitely recommend this place!

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Google Oct 28, 2020

Carling Mazda surpassed my expectations! I went to a few dealerships prior and was treated poorly. It was so bad I actually wanted to go home but decided to go check out the other CX5 I seen. I came here and Ahmad immediately made me feel welcome! I had my dad and son with me. He didn't single out either of us but instead spoke to us both about the vehicle! Which really impressed my dad! He didn't hide anything, he wasn't pushy and asked lots of questions to make sure my needs were met! The following ...


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