Customer Testimonials
We are in the market for a second car and visited Mazda Carling, test drove the Mazda 3 sport. Sebastian was our sales person and he was a great help and showing us around and make the experience truly wonderful. Great service and very professional.
I had a great buying experience at Carling Mazda! Sebastien, Blake and Alex made the process quick and easy. I’ve never bought a car before with so little hassle or back and forth that takes hours. It was great l, I got the exact vehicle I wanted for a price I was happy with and felt I got a fair price for my trade in. Highly recommend Carling Mazda, nice friendly staff that will work with you and be transparent. I’m looking forward to enjoying my new car for years to come and when I need a new ...
Exceptional Experience at Mazda on Carling - A Five-Star Review, Thanks to Jeff Chattaway! I recently had the pleasure of purchasing a car from Mazda on Carling, and my outstanding experience was significantly enhanced by the exceptional service provided by my sales representative, Jeff Chattaway. From the moment I stepped into the dealership to the day I drove off in my new car, Jeff went above and beyond to ensure my satisfaction. Jeff's professionalism and expertise were evident from the start. He greeted me with a warm and friendly demeanor, making me feel comfortable and valued as a customer. ...
I chose Carling Mazda because of the very fair price they gave me on my tradin, which by the way was about 3 grand more than any other lowballing dealer offered. I did my research and knew what it was worth. 2022 G70 3.3tt My salesman Sebastian was not pushy at all. He answered all my emails immediately. Even after I took possession of the vehicle he answered my followup questions immediately. Great communication. I went there and in 30 minutes deal was done. They delivered my new 2024 CX-5 Suna a few days later. I can't get over how great the colour ...
Excellent experience after half a dozen frustrating interactions with other dealers. Bridget from sales was pleasant to deal with, knew the product well, and followed up when I had questions. Ahmad was equally good and honest without trying to sell me things I didn’t need. Very happy with my purchase here the deal was fair, they got me what I was looking for, and I’m happy with my vehicle.
Absolute amazing service, thank you again Seb for your help with the purchase of my new vehicle. What a great team!
I Had a Great Visit and Experience at Carling Mazda. They have a lot of excellent cars in showroom. Don't hesitate to visit this place, you will have a wonderful time!
I hate the process of buying a car but these guys made it awesome and smooth. Highly recommend Jeff Chattaway as sales agent. He wasn’t pushy at all. Super nice, accommodating, and very respectful.
Recently I came in with my family to check out the new CX-90. We had a great experience chatting with Jeff and getting to know the details of the car. Ultimately we decided to go with a Nissan Pathfinder instead, but it was a tough choice between the two as we were all very impressed with the elegance and driveability of the Mazda. We also really appreciated the overall treatment and vibe there so if you're considering a Mazda I would recommend stopping by for a chat.
The service was very good. Employees try to help customers as much as they can
(Translated by Google) I have a very good experience with Mazda Carling, the staff are very kind, particularly Sébastien he really went above and beyond, thank you very much, from the moment I set foot inside, I was very well received, I I really appreciated the services, and I will recommend it to my loved ones who want to buy cars!!!! Thank you for your service well rendered!!! (Original) J’ai une très belle expérience avec Mazda Carling , les staff sont très gentils particulièrement Sébastien il a vraiment été au delà , merci énormément , ...
I had been there for the 3rd service for mazda3. They had an amazing hospitilaty service and did a great job and washed my car in and out at the end of the service. Far better than the dealerships of barhavven and kanata ones.
Extremely happy ! Fabulous service ! Sebastian in Sales was amazing !
Absolutely amazing service from Carling Mazda , me and my partner wanted to switch our old vehicle for something newer. We had a super bad experience with another mazda branch unfortunately but as soon as we spoke with Jeff our sales representative everything was up to our expectations ! Jeff is a very nice person and made us feel comfortable purchasing our new Mazda CX-30 GT and helped us through the whole process. We also had the chance to deal with Ahmad and we absolutely liked everything from start to finish and now we’re proud owner of our first SUV ! Thank ...
Best Mazda Dealership in town! Jeff was very easy to work with, transparent, honest and made the process seamless! Highly Recommended.
My boyfriend and I purchased a new car from this dealership and we are extremally happy with the service we were provided. I specifically want to thank Sebastian who was the sales rep we were working with. He did an amazing job helping us find the right car by listening to our needs and suggesting cars that would be a good fit for us. He was also very knowledgeable and was able to tell us the differences between models and years. After purchasing the car, Sebastian has followed up multiple times to make sure everything was alright and we were ...
My family’s experience at Mazda Carling Motors has been nothing short of exceptional, all thanks to the outstanding support provided by Jonathan S. Our family car had been experiencing a series of challenges after many years of use, and Jon went above and beyond in providing not only clarifying context on these issues, but detailed and incredibly helpful solutions. He exceeded our expectations with his dedication and professionalism as he took our countless phone calls while also taking the initiative to keep us posted on the car fixes via text message. We’re back on the road with our ...
I had a great buying experience with Jeff at Carling Mazda. He was extremely helpful, answered all our questions and never made us feel pressured throughout the process. We ended up purchasing a 2020 CX-5 which we’re very happy with! We will continue to go back to Carling Mazda due to our great experience here.
I was in the market for a new SUV, I was really looking for the new CX-90. I was greeted by Sebastian. He was very polite and really took the time to understand my needs. I never felt any pressure from his side which is nice because I’ve had so many bad experiences with other vendors that don’t even care what you say and just wanna sell you any car. One thing I was shocked, it was their transparency. They didn’t withhold any information, I could see their screen, they broke down the price in detail and ...
Best car dealer I have dealt with, by far. Transparent and seamless process. I encountered no nonsense or aggressive tactics here. Honest and reputable sellers are a rare find among a market saturated by Dilawris. I highly recommend Carling Mazda, they deserve the trust that they earn by doing things right. The repair centre here is also fantastic. Seamless work and not unreasonably priced even for an official dealer repair centre.
I just purchased a Mazda CX-5 and I must say my experience was wonderful! Jeff was a phenomenal aid and provided answers and details throughout the entire process! Highly recommend buying your vehicle here, once again Thank you to Jeff, Ahmad and the entire team for providing such excellent service!
Just bought a car with the help of Sebastian. He sorted out all the bells and whistles for us. It was nice to deal with a pro.
Recently picked up a Mazda3 from Carling Mazda and was satisfied with the experience. Jeff was helpful in presenting options and addressing concerns. Once the vehicle arrived, the pick up process was seamless and all my remaining questions were answered. I appreciated the transparency in discussing pricing and there were no surprises. Happy customer!
We recently leased a 2023 Mazda CX50 from Carling Motors. Susan and I had a wondeful experience. Everything was clearly explained to us, and the vehicle drives beautifully. We are very grateful to Jeff Chattaway who has gone over and above the call of duty. Eddi and Amhed were awesome as well!
Five stars for Carling Mazda! I had an amazing experience with their exceptional service and outstanding sales representative, Jeff. From the moment I walked into the dealership, Jeff paid great attention to my needs and provided excellent guidance throughout the car-buying process. His responsiveness was impressive, always addressing my inquiries promptly and ensuring I felt supported. The level of customer care at Carling Mazda is truly commendable, and Jeff’s professionalism and expertise made my car-buying experience smooth and enjoyable. I highly recommend Carling Mazda and Jeff to anyone looking for a top-notch dealership and outstanding sales service. Thank you, ...
This is the best place to purchase a Mazda. I've bought two vehicles here and both times all the sales staff and financial personnel were kind and helpful. Best experience!
Excellent service department
This past week I purchased my 2018 Mazda3 Sport Hatchback from Sebastian at Carling Mazda. Exceptional service from the beginning to the end! Sebastian was very helpful & knowledgeable throughout the entire process, as well as his sales manager Edi. The entire transaction was quick & seamless thanks to the entire team at Carling Mazda. I would not hesitate to recommend a friend or family member to Carling Mazda!!
Just purchased a new Mazda 3 6-Spd from this dealership. Not much they can do about car backlogs thats on the manufacturers. Matt was polite and helped me through the process of buying a car and kept me updated on the journey. Transparent staff, love the vibe and they won’t get pushy with you. Thanks guys Matt-sales and Alex-finance!
Awesome experience at carling Mazda. Jeff and Ahmad are amazing - super helpful. 5 stars. Almost took a star off because Jeff’s chair was shedding and needs to be replaced. But otherwise, great experience!
A beautiful, spacious showroom with an amazing selection of vehicles that will suit anyone's taste. Highly recommend Sebastian as your point of contact when planning a visit. Kind, knowledgeable, and extremely professional. Willing to research the best options for you and, ultimately, wants to put a smile on your face 🙂
I purchased my 2015 Mazda 3 from Jeff and Ahmad for my first car and the experience was great! Phenomenal customer service and I was able to get the vehicle for the price I wanted. Would definitely recommend Carling Mazda to anyone look for a vehicle!!
Had a great experience buying from Jeff last month! He was very friendly, knowledgeable and made the process simple and straightforward. Would definitely recommend. Thanks again, Jeff! Kate & Brad
Bought my 1st car from here and would come back 100 times over. I called around between a few Mazda dealerships in the area and got in touch with Jeff at Carling. From the beginning, Jeff was transparent and was quick to respond and setup a test drive and meeting. He took the time to listen to what my needs for a car were was able to recommend a great fit. Jeff, Edi (the sales manager), and Mac from the sales team went above and beyond to provide me with unparalleled expertise and guidance throughout the entire car-buying process. Their friendly ...
This dealership is uniquely situated to offer a premier car-buying or car-leasing experience: its sales team, finance, and management all work together to offer a seamless end-to-end sales experience that is generous, thoughtful, and straightforward. In particular, I have to thank Sebastian for his expertise around the Mazda 3 sport and his overall respectful approach to making the whole sales experience feel so good. I know it takes a whole team of people to make the car buying and leasing program work, so thank you to Edi, Blake, Alex, and Ahmad for making the transaction and set up absolutely straightforward. I'...
I would like to take a moment to express my deepest appreciation for the outstanding experience my family and I had at Carling Mazda. Our recent purchase of the CX90 was truly remarkable, and it is with great pleasure that I commend Carling Mazda for their exceptional service. First and foremost, I would like to extend a special round of applause to Jeff, our salesperson. From the moment we stepped foot in the dealership, Jeff exhibited a level of professionalism and expertise that instantly put us at ease. His knowledge of the CX90 was exemplary, and he went above and ...
Highly recommend dealing with Carling Mazda for your next car. Ask for Jeff and you will get the best experience in terms of communication and honesty 👍🏻
Recently purchased a new CX-5 from Carling Mazda - Sebastien provided excellent service & a smooth/pressure free buying experience. Thanks also to Ahmad and Edi!
Just moved to Ottawa from Toronto and what a difference from previous dealer. Jeff was amazing - very friendly and responsive throughout the process. Everyone I interacted with at the dealer was also friendly and straightforward with no BS. Highly recommended.
If you’re looking for a car, then look no further than Carling Mazda. After 13 years, it was time for my wife and I to say goodbye to our car that had served us so well. Like anybody in today’s market, buying a car can be an intimidating and daunting process with no shortage of horror stories. Carling Mazda is not that. What we experienced was a warm, friendly, buying experience. Our first contact with Carling Mazda was with Blake, who responded promptly and professionally to our inquiry about a particular vehicle that we were interested in. Blake’s ...
I want to give a huge thanks to Jeff for the great service he gave me. Not only did he do his best to find the best car for my needs, he also was really honest and transparent about the whole process. It felt like he wasn't trying to ''sell'' me is product, but more so accompany me into making the right decision. Hands down the best sales experience I have had. Thanks again Jeff!
Best experience with any car dealership. Jeff was super friendly, professional and helped us get the car we really wanted.
I happen to be the lucky one to get the services of Sales Advisors Jeff and Matt. They were so gracious , accommodating, had tons of knowledge that helped me choose the right car. They were always quick on responses and just did all the things that can improve the experiences during the purchase.
I recently purchased a car from Carling Mazda and had a great experience. Jeff was extremely knowledgeable, patient, and honest. He helped me through every stage of the purchasing process, and always remained communicative. I would highly recommend Carling Mazda to anyone in the market for a new (or used) car.
We had an amazing experience with Sebastian in purchasing our new car and I'd like to thank him! Right from the first interaction in doing the test drive, to purchasing, it was a very pleasant experience. Sebastian never pressured us at any part of the process and he was very easy to get along with. As well, he was available to answer any question I had at any point in time and went above and beyond to get us our new car. I'd also like to thank Alex and Edi for being very nice and helping us throughout ...
Jeff and Alex was amazing , we bought our car today and everything was very confortable, quick and very professional..i recommend them to anyone who is looking to buy a mazda 10 Stars⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️!!!
Friendly customer service in the service center. Customer lounge upstairs has coffee and tea while you wait.
The workers in the service department were so friendly with me and accommodating when there was a delay for my car’s service. Would definitely recommend!
Amazing experience dealing with Matt today. It is definitely the best experience I've had purchasing a vehicle. If anyone is looking for a great deal & experience Carling Mazda is the place to go!
Ive been dealing with Jeff for the purchase of my new car and he’s been amazing! Highly recommend!
Amazing!! Carling Mazda Service peeps are the best!! I absolutely recommend, as I had a bit of a situation that another Mazda service centre didn't even try to help with. Carling Service, made the time, all I had to do was sit in the nice lounge and drink their coffee while I waited as they had to fit me in between appointments, but I was ok with that. They fixed the issue I had, guess I found my new service home.
Professional service. I dealt with Jeff, and he was very transparent and patient with me. Gave me a full quotation with the MSRP and all fees and charges, explained and answered all my questions.
I went to Carling Mazda for my first car purchase and I’m really glad I did. I heard a lot of great things about this dealership and especially about Jeff my sales rep. Jeff and the team were great, and he really helped me choose out whatever I needed with no pressure to add anything on as well. I really enjoyed the process and I found it really easy even as my first time buying a car!!
Great service and great people! Jeff was particularly amazing, super helpful and very kind! Such a smooth process.
I have been looking to purchase my first vehicle for a while and was referred to Jeff through a mutual friend. Jeff was incredibly helpful in providing all of the necessary information I needed to make the right choice of vehicle/trim to fit my wants and needs. Additionally, he clearly imparted all of the purchasing options and made suggestions that would be best for my financial situation. As a first time buyer, the transparency and attention to detail were greatly appreciated. A big thank you to Jeff for making this process as stress free and easy as possible. I ...
Jeff Chattaway was very helpful and knowledgeable. It was a pleasure dealing with him. Thanks.
Excellent customer support and great advice.
Today I went to Carling Mazda with my boyfriend to buy his new car. Sebastian was an absolute pleasure to deal with and couldn’t have been a better person to help my boyfriend who was purchasing his very first new car.
Sebastian at Carling Mazda made my car buying experience so easy! Definitely recommend coming here
Extremely friendly and helpful , felt like old friends , shout out to Mack Alex and Jeff, most importantly Kaitlyn!!!
I highly recommend Carling Mazda for all your car needs. Everyone is very welcoming and helpful. Special shout out to Jeff who was amazing during the entire process of purchasing my first car. He is extremely personable and supportive. Thank you everyone at Carling Mazda for your amazing service!
Went out of their way to fit me in to have maintenance done.
Great dealership and very knowledgeable representatives specially Seb whom I was dealing with. Smooth delivery and great service.
Hope to see the Mazda 3 go electric and not be discontinued then I give a 5 star
Bought a 2018 Mazda 3 Fantastic sales service by Sebastian Highly recommend Carling Mazda to anyone looking to buy new car
Jeff Chattaway was fantastic to work with. He played a large role in making the dealership experience stellar and is definitely why I would consider a Mazda again.
Picked up my new car yesterday and couldn't have asked for a better service from Sebastian and the team. Sebastian was professional and always there to provide needed information from our very first meeting till we sealed the deal. Thanks a lot Sebastian!!
I wanted to thank Sebastian for his superb service and professionalism. Though we did not end up buying from Carling, Sebastian ensured a pleasant and fruitful time there.
When my brother was looking for a car, we went to Carling Mazda and Sébastien was really fantastic and helpful. The service there was great and my brother ended up buying from there.
Had a great car buying experience at Carling Mazda. We were in no rush, test drove all the competitors, gathered info on MSRPs and dealer cost, sussed out various dealership "add on" costs (some of them are astounding), and checked the BBB before choosing where to start negotiating and buy. So, in the context of a challenging time in which to buy a vehicle , Carling Mazda's Sebastian and Blake were open, transparent, and fair...which clinched the deal for us. We've been loyal customers of the service department (and the body shop a couple of times 🙁 ) ...
Had an amazing experience with Jeff while test driving. He was exceptionally informative, fun, honest, and professional. 10/10 a lovely experience and would recommend this dealer
Jeff is a consummate professional and worked his butt off to get a deal done. He is personable, friendly, and cuts through all the bs that typical salespeople project. It was a pleasure to work with Jeff and I wholeheartedly recommend you ask for Jeff when you visit this location!
(Translated by Google) Excellent service, they give you very good confidence and excellent payment or financing options, thanks to Sebastián our advisor for the acquisition of a beautiful Mazda. (Original) Excelente servicio, te dan una muy buena confianza y excelentes opciones de pago o financiamiento, agradecimientos a Sebastián nuestro consejero por la adquisición de un hermoso Mazda.
We were received by Sebas and he was so genuine, professional and nice! He’s helped us through all the steps and made sure everything was perfectly ready for us. We left the dealer feeling truly amazed by how good the service is and how well we were attended. Thanks a lot Sebas! You’ve been absolutely great!
Had a great experience getting a new CX-50 with Sebastian Torres and the rest of the team. Everything was made clear and I walked away a very happy customer.
Amazing service at any point. We bought a great second hand car from Carling Mazda. Everyone involved in the process was very helpful and walked an extra mile. Today, I just wanted to buy Mazda recommended engine coolant to top it up myself and they just did it for me. I didn’t expect it and I did not ask for it, they just had a quick check up and sorted everything. Highly recommend!
The best car dealership in Ottawa. Very helpful and quick with updates. Jeff was amazing to deal with.
Amazing service, great people. Jeff is my favorite but generally the whole staff is very friendly.
Excellent buying experience at Carling Mazda. This dealership worked hard and found me a new Mazda very quickly in a market when new cars are hard to obtain. My salesperson, Jeff, was knowledgeable, helpful, friendly, patient, with a great sense of humour and was not pushy. My pick up day was smooth. I am extremely happy as a customer and highly recommend Carling Mazda as an honest, trustworthy dealership.
Jeff Chattaway was great. It was a pleasure to work with him. Definitely Highly recommended.
A very friendly,efficient and professional experience at Carling Motors. Jeff is a superstar salesman explaining every aspect of our new CX-30 to us Ahmad and Ed also made our experience welcoming and smooth. Second time buying from here. Can't imagine going anywhere else
Jeff is very helpful and he’s very professional as well.
Many thanks to Jeff for his great work and customer service
Fantastic experience from start to finish. Bridget was always available when I needed and this dealership went above and beyond. I will definitely be back!
Hugh shoutout to Jeff Chattaway. Very honest, transparent and overall great salesman. Carling mazda is very good dealership strongly recommended!
Sebastian is great! Amazing at communication, very happy with the new car:)
Very helpful staff. Sebastian was great at making sure everything was taken care of along with the rest of the Carling Mazda staff.
I was served by Matt Carlow at this dealership and have nothing but amazing things to say. He was friendly, attentive, gave valuable advice and was quick to respond to any questions I had. Strongly recommend this location to anyone seeking to purchase a Mazda.
Really beautiful cars, exceptional deals and so many options to explore. Shout out to Sebastian for helping us throughout the process he’s a Gem 🙂
Jeff was very helpful and answered all of our questions, great service!
I had a great experience with Jeff at Carling Mazda. He was attentive and responsive to my questions and made the entire process in terms of my vehicle purchase easy and stress free. I would highly recommend him to anyone considering a new Mazda.
Very professional and caring. Accommodating and realistic when trying to help us buy/pick our family car! We love our 2023 Mazda Cx-50. The entire team was great and worked together.
The team at Carling Mazda were very attentive and down to earth. Provided a very competitive deal for a Mazda 3 Turbo, and were very quick to respond to any questions I may have had. Jeff Chattaway was an excellent salesperson to deal with and I wish him a bright future at the dealership!
