Customer Testimonials
Went to Carling Mazda and Bank Street to look for a new car and you cannot compare the experiences. CARLING MAZDA was by far the better place to visit. Ahmad and Dan were exceptional to deal with. Supportive and honest throughout the process. Absolutely Top Notch Service! Highly recommend you pay them a visit and ask for Ahmad! You won't regret the decision.
I just received my car from Mazda Carling. These guys are just amazing with their excellent service. They are super friendly and helpful. My whole experince with them was extremly positive. Thank you all for all your exceptional service and availability.
This was my first time purchasing a new car and I'm so glad I ended up at Carling Mazda . I was a bit nervous not knowing what to expect but Rejean was so helpful and patient with me and really made me feel confident in my decision. He answered all my questions through out the whole process and continues to do so even after my purchase. I had a smooth and honest car buying experience with Rej and I could not be more thrilled with my new 2021 Mazda 3 Sport GX !
I have an amazing service from Miles, starting from online follow up ending with a super service at the dealership. And yes I bought a Mazda cx5 2021 . All the staff at this dealership from customer service to financial service is amazing . Thank you guys .
I recently bought a Mazda Cx-5 from this place and believe me when I say it, it was one of the smoothest buying experience I had so far. Miles- Sales associate helped me throughout the process and was always ready to answer all of my queries even after his work hours. I got a very good deal and it was all possible because of him. I would definitely recommend Miles and Carling Mazda if you are willing to add a new vehicle to your home. I would also like to thank Jessy- Finance Manager for all the help and support. ...
We just purchased a 2016 Mazda CX-5 from Carling Mazda, and what a fantastic experience it was. To start, I'm from Toronto and from the first call I made, Israel the salesperson, was absolutely amazing. He sent me detailed videos of the vehicle, pictures and described it very accurately. Overall he made the process of buying a car in Ottawa from Toronto easy. Needless to say when I showed up the next day to test-drive and purchase, Israel had the car ready to go and everything from there went flawlessly. There were a couple small issues with the car (had ...
Israel was the salesman that approached me when I entered the dealership and had a great experience with him!
Israel was awesome. He got me exactly what I want in my new Mazda 3, 2021. An amazing experience how he takes care and listen to his customers.
I just purchased a 2019 Mazda CX-3 from Miles, he did a fantastic job. Very helpful with figuring out everything about the car, and keeping me updated on having my SUV cleaned and detailed. 10/10
I had been emailing with Matt Carlow about test driving a Mazda CX-3. After my test drive, he went over everything in detail about the vehicle and pricing. He broke down the pricing for me and explained what every charge was. I really appreciated it as it was my first time looking to buy a car and didn't really know what to be looking for or what to expect. He was super nice, very helpful and informative. An amazing salesperson to deal with.
Our salesperson Israel and Mackenzie were extremely helpful and ensured that the vehicle met all the needs of our family. Thank you so much for all the prep work done on the vehicle and the stress less atmosphere you created, Very much appreciated
Was really happy with my experience at Carling Mazda - in particular Matt C. made it a smooth and simple process and he was quite flexible with everything! I’m super happy with my new car!
I went in to look at pricing options and test drive the Mazda3 Turbo. Israel provided outstanding service right from the start! He was extremely friendly, knowledgeable, and helpful throughout the whole experience. I highly recommend speaking with Israel if you’re looking for a Mazda.
Never thought I could say up front, fair and no BS while talking about a car dealership. For a great customer service go see Matt and Edi. Thanks guys, we will see each other again soon.
Out of all the dealerships I visited in my search for a car, this was by far the best one. Every other dealership was so rushed, pushy and “sales-y”. Israel was a delight to deal with - he answered all my questions promptly, was professional and at no point was he really pushing me into buying a car. Would highly recommend.
Was contacted by Myles as I'm thinking of purchasing a new car. Visited the showroom for a test drive and was pleasantly surprised by the experience. My dealings with both Myles and Edi were professional and without any pressure. This was a far better experience than my last car purchase (at another dealership). I will definitely return to Carling Mazda should I decide on the CX-30
Israel and Edi took care of me and my wife like family. Best customer service I've experienced. Love my new cx5.
I just a get 2018 mazda 3 the stuff was very nice specially Rejean Shankar very understanding and welcoming and he know everything about the cars and he was making sure a get the best customer service I highly recommended if u want to buy a mazda u making the right choice Thank you again Rejean Shankar for your service
Bought a 2021.5 Mazda CX-5 and couldn't be happier. They really are genuine people I found who aren't trying to rope you into buying something you can't afford. The main sales representative I worked with was Ahmad Ahmad and he was super friendly and very helpful. Jessy deRepentigny was the finance manager and he was also great to work with. Overall 10/10 experience. I'll continue to get services done there in the future.
Twice Mazda Carling has bailed me out when I really needed the help: once when I dropped my keys somewhere inside the centre dash, and just now with a flat tire. For service I can’t recommend them enough.
Wonderful staffs with great personality, hospitality and professionalism. I had a beautiful experience and strong bond with everyone.
Israel was very helpful and professional. Courteous and followed up with me for my purchase which was very specific so it wasn't easy. But Israel followed through to make sure we find the right vehicle as per our needs. Highly recommend.
Visited Carling Mazda, sales representative Israel provided a great service. Great experience!!
Very helpful people down here!
Proud owner of the new 2021 Mazda CX30! I couldn’t be more thrilled with my experience. Bridget was such a joy to deal with from the second we walked in. She is incredibly professional, kind and knowledgeable. I highly recommend her to anyone buying. We also had a great experience with Jessy. He really kept everything very honest with us and was very quick to help with any questions. Thank you so much to all of you!
I was at Carling motors, and as soon as we walked in the door, we were greeted and helped by Miles. Great customer service 👍
We were at Carling motors looking at some models and one of the customer service reps, Miles was super nice and helpful! It really made our day
I began shopping for a New Mazda by contacting the local dealerships for a specific Mazda 6 which I have found very reliable and fun to drive. Matt (Matthew Carlow) was the only salesperson that said come in and we will help you find your car. All others tried to sell me cars I did not want and never offered to help! Matt was exceptional . Not only did he get me to go in and look for what I wanted he was also very flexible when my wants changed and I decided to pick the same model but with more options. ...
Kanata Mazda is normally our go to location, however, we were in the market for 2 specific used vehicles - after some online research we found that Carling Mazda just happened to have exactly what we were looking for so we decided to give them a try! It was a great experience dealing with the team at Carling, everyone is very friendly and were helpful from beginning to end. Our sales rep Israel was a great resource, he understood what we were looking for and helped us to navigate from test drive to purchase with ease. He was a pleasure to ...
I had a great experience buying a new Mazda from Matt at Carling Mazda. He was honest and wasn't pushy and made sure the process went as smoothly as possible.
I had a great experience with Bridget, would highly recommend working with her if going to Carling Mazda!
Very friendly and helpful staff, and I never felt pressured during my purchase. Bridget on the sales team was fantastic to work with in particular. Would highly recommend this dealership (and the new generation of Mazda's) to prospective car buyers.
Amazing friendly staff took care of me and got me back on the road with my baby quickly.
A professional, quality experience from start to finish as I purchased a used vehicle. I interacted with many other places across Ottawa as I looked for a car. Nowhere else came close to the same level of professionalism and quality ... with a personal touch. Thank you.
Great. Less time than I expected and wonderful friendly people.
With that new Canadian tire opening down the road you can make the place bigger better parking after they smash down the canadain tire beside your dealership just a idea I find it's hard to get in there to park atleast just an idea for you
Amazing client service at Carling Mazda in sales and service...and LOVE my new Mazda CX-5 ❤. Thanks Edi, Jessy and Ahmad!
very smooth experience, nice atmosphere. Ahmed helped me with all my queries. Highly recommend
My service experience at Carling Mazda was awesome. I highly recommend them if you wish to get your Mazda vehicle serviced.
Had a great experience with the purchase of my 3rd Mazda. My previous experience with my first 2 Mazdas at different dealerships had completely turned me off a third Mazda until I found Carling Mazda. Huge shout out to Ahmad for answering all my questions, and always providing me with detailed and precise pricing information and clearly explaining everything to me. So while I swore I'd never pur have another Mazda based on my prior 2 experiences, after dealing with Ahamd and Blake, I happily purchased my 3rd Mazda and couldn't be more pleased. I have absolutely no regrets, and ...
Really nice atmosphere! Very polite and honest people with no pressure sale. I visited many dealers over the last weeks and they are at the top of my recommendations list.
Matt was lovely to deal with. He was polite and informative and gave me his honest opinion when I asked him questions. He was not pushy at all and politely followed up with me several times over the next few months about me purchasing a vehicle from Carling Mazda. He mentioned financing and leasing options in a nice way and always left it open for me to contact him. He made no irritating phone calls to me, which I appreciate as he knew I preferred email contact. I would high recommend dealing with Matt Carlow if you are considering buying ...
We had a great experience purchasing our new vehicle at Carling Mazda. Everyone was very friendly, upfront and welcoming. Working with Alex and Edi to find our perfect vehicle was great and they answered the many questions we had. I would recommend Carling Mazda if you are looking for an honest and positive experience
Got my first car here last week and I love it! Eddy made sure I liked the car and it was within the price range. Huge thanks to Blake and Israel for helping me with the paperwork and going through the car. I am very glad to buy a car with a professional team here and I 100% recommend it.
If you are looking for an upfront transaction you’ve found the place. Bridget helped us negotiate a great used car. Excellent customer service, bs not included. As a bonus the detailers made the car look like new.
I always assumed buying a car would be intimidating and complicated, but Alex and Jessy made the process super easy. I felt comfortable with zero pressure, they were both incredibly helpful and transparent about costs and timelines, and kept me in the loop the entire way. Would definitely recommend working with them, I'm really happy with the car and most importantly the experience.
Les gens de carling mazda ottawa sont tous très accueillant et courtois avec un sourire. Gros merci à ALEXANDRE celui qui m à vendue ma crx 30 pour son sourire et sa patience
Just traded in my jeep compass to down size. I dealt with the used car manager Mac. The absolute best car buying experience. No pressure and easy going. Did my financing with Jessy and once again perfectly comfortable and easy going. All around a professional and stress free experience.
Had a wonderful experience buying my first car here! I was stressed and nervous coming from a previous dealership. Alex and Blake were professional and made the entire process seamless. They truly made sure I got the car that I wanted. Very pleased with my new vehicle and the team here. 10/10 would recommend!
Great sales service - ask for Alex Exellent service de vente, demandez pour Alex
Can’t thank Edi, Ahmed and Blake enough for helping to make my first car purchase so great! Was feeling a little bit stressed/pressured coming from a different dealership, and the team at Carling really made me feel comfortable with my decision.
I came yesterday to test drive one of the vehicles and was very pleased with the service we got, everyone was extremely nice and easy going. Alex belanger was super helpful with everything and also showed us different options that opened up our interest for our search for a vehicle. Definitely recommend coming here if your looking to buy a car!
I would like to mention that Matt (Sales), Jessy (finance) and Robert (Sales Manager) helped me create the best experience possible for the purchase of my first car. They made the experience 10 times better and answered all my questions when asked. I would recommend Carling Mazda to anyone due to the service and delivery of the vehicle I received. Once the time comes, I’m sure I’ll be buying my next car at Carling Mazda! Thank you guys!
Had an issue with one of the parts on my gently used CX-9 several months following its purchase and both the service and sales departments (specifically Blair, Mac and Jim) took care of the issue professionally and in a timely manner. Highly recommend using all the services Carling Mazda has to offer.
Absolutely fabulous. Best car buying experience I have ever had. Bridget Moore was very transparent with eveything we discussed.
One great dealership with an excellent service department to back up their excellent sales department. Oh yes, you can’t beat Mazda products!!
I've been bringing the car here since I bought it in 2010. Their service department is top notch. Always great customer service and quality work. Would recommend anyone to them.
(Translated by Google) Very nice experience at Carling Mazda, I would like to thank Alex and Blake for their professionalism and their kindness, they gave us a very good experience, I highly recommend them and I will definitely refer them to my acquaintances, thank you the team stay like this, you are without a doubt the best (Original) Très belle expérience chez Carling Mazda, je tiens à remercier Alex et Blake pour leur professionnalisme et leur amabilité, ils nous ont fait vivre une très belle expérience, je les recommande fortement et c'est sûre que je ...
Great service, friendly and knowledgeable staff
Purchased a vehicle late in 2020 and was thoroughly satisfied with the customer service and expertise received from the Carling Mazda team. Specifically, Ahmad, Edi and Jessy exceeded all expectations in describing and explaining the vehicle functions and payment process. I would highly recommend anyone in the market for a vehicle to contact Carling Mazda. They pay excellent attention to their clients and their needs.
Blake and Brendan are amazing. I've bought a lot of cars over the years but I've never experienced this kind of service before. They were extremely respectful and patient with me and my mother who doesn't speak any English. They handled the entire transaction with a human approach, something I've never experienced before. A great group of people over at Mazda carling!
My wife and I came in to take a look at the 2021 CX-5 and we were very pleased with the experience! Alex took the time to answer all of our concerns and didn't try any pushy sales tactics with us. I really recommend Alex for your next car purchase.
I'm currently driving an older Mazda3 and am thinking about upgrading. Brandon was amazing and gave me all the information I needed about the new Mazda3 and my trade-in. I would definitely recommend!
I leased my 2021 Mazda cx-5 GT at Carling Mazda in February 2021. Ahmad was my salesman, and he was accommodating with the whole negotiation process. Together with Edi, the sales manager, we had reached an excellent deal. A very delightful experience!
Excellent customer service. Bridget was amazing to deal with and we're very happy! Would recommend Carling Mazda and Bridget to anyone!
Professionalism from start to finish, and a determination to give their customers the best service possible. As soon as we came into the dealership, Mr. Ahmad approached us not with the desire to sell a car but with a desire to help us find the vehicle that is right for us. He patiently answered every concern that my husband and I had and went above and beyond to be reachable. The car quote was similar to other dealerships but the service was miles above the rest. I would definitely recommend Mr. Ahmad and this dealership specifically due to his professionalism.
Had a great experience here @ Carling Mazda. Alex and the whole team was very knowledgeable about their products. Very easy going atmosphere, no pressure sales here. I recommend this dealership and Alex!
Bought my first car here, fantastic experience from Matt in sales, and Blake in finance. Also had the chance to talk with other staff there who were great. No pressure sales and friendly environment.
I bought my first car at Carling Mazda in September. Every single employee I dealt with provided excellent customer service. I had Eddie as my sales person and he was the best! Not once did I feel pressured to purchase and he helped me with every single issue I had. I would definitely recommend this dealership to anyone looking for a vehicle. The staff are very knowledgeable and helpful. From the reception person to the service employees, every experience I’ve had going back has been great.
Wish that I’ve known this dealership before! Perfect one in the city. Their customer satisfaction is their priority and they always look for ways to help you out. The entire team is great specifically Brandon and Eddi that I’ve dealt with.
Excellent experience! The best Mazda dealership in Ottawa. Eddie and Brandon are awesome and they made us a good deal on a CX-3 to make sure we leave happy. We went to other Mazda dealerships and by far Carling Mazda is the best one.
Great Service. Staff is warm and welcoming
I am currently shopping for a new car and went to Carling Mazda recently. I had a great experience compared to other dealerships I visited and was pleasantly suprised by the professional service I got from a salesman named Alex. He walked me through the models they had on display and even helped me compare with models I had looked at from other companies. Would definitely recommend going there!
(Translated by Google) Excellent service from Alex! Professional and attentive to needs, you immediately feel that he has the satisfaction of his customers at heart. (Original) Excellent service d'Alex! Professionnel et à l'écoute des besoins, on sent tout de suite qu'il a à coeur la satisfaction de ses clients.
Alex's service is awsome. We are looking to buy a new vehicle and he has answered all of our questions, he has made himself available anytime and he is extremely professional. Thank you Alex!
Had a very good experience with Alex. He is very professional and competent. He listened well to my needs and patiently answered all my questions. I recommend you go and meet with Alex.
Excellent experience, thanks to Alex! I found him to be very well informed not only about Mazda models, but also about the competition. No sale pressure, but a willingness to listen, and help the client to make an informed decision. Highly recommend Alex and Carling Mazda!
I bought my used Mazda 3 from Mac at Carling Mazda a couple of months ago and just took it in for an oil change and I am thrilled to say that the excellent service I received from Mac during the sale continued with the service personnel. From initially walking in the door to buy right through today's encounter I was dealt with in a friendly professional and efficient manner. Thank you Carling Mazda!
Wonderful experience buying my first car from Carling Mazda. Excellent customer service and advice! Everyone was so generous with their time, especially Brandon and Jessy whom I dealt with to buy my 2021 Mazda 3. I'm a very satisfied customer and would recommend Carling Motors to anyone looking to buy a new Mazda.
You can't get better service than you do at Carling Mazda. Matt really took the time to make sure I left happy, with no pressure at all. I would encourage all my friends to go here and see him specifically.
Went there to check out the new Mazda 3 GT Turbo. Alex offered me great customer service. Definitely recommend Alex and that dealer!
Ask for Alexandre. He will take the time to explain everything to you.
(Translated by Google) I went there to shop for a Mazda 3 and really appreciated the excellent service from Alex! He was very patient and attentive to my needs, and he really knew how to find me what was right for me! Very satisfied with her professionalism as well as her expertise! I recommend it and thank you again! (Original) J’y suis allée pour magasiner une Mazda 3 et j’ai vraiment apprécié l’excellent service d’Alex! Il a été très patient et à l’écoute de mes besoins, et il a vraiment su me trouver ce qui ...
Came in to test drive the new 2021 CX-30, loved the experience and Alex was very patient and knowledgeable. I really recommend Alex and this dealer.
Amazing service. I went on a Saturday, just to look at the cars. But the sales-rep Ahmad Ahmad was extremely patient and gave me a chance to test drive several models (I test drove 4 cars). I have spent my whole day at this dealership and it has been a pleasant and fun experience. I don't think I have received same the level of service in any other car dealership in Ottawa. There are other options for my car of choosing but this Mighty Mazda and the luxurious experience this dealership has provided made me choose Mazda. Thanks to Ahmad ...
Great service thanks!
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